Job Description

1. JOB DETAILS

• Position Title: DCS Supervisor

2. JOB PURPOSE

• Provide technical support for implementation, maintenance, and enhancement of Distributed Control Systems (DCS) and programmable logic controller (PLC) Systems by solving obsolescence issues.

• Work closely with operations to ensure safety, availability, reliability, efficiency, and performance of the assigned systems in order to support QAPCO’s operations.

4. KEY ACCOUNTABILITIES

System Maintenance

• Prepare and manage life cycle management plan for DCS/PLC Systems to ensure that all such systems are maintainable for sustained and optimized plant operation.

• Participate in the commissioning and acceptance testing of upgraded installed systems. Test new release of systems and application software before installation.

• Review automation technical design. Coordinate with the Operations and vendors on related issues prior to escalating same to the line manager.

• Provide technical and troubleshooting support to all system users and production and maintenance teams. Ensure testing and debugging of DCS/PLC Systems before handover to operation and solve complex system user problems.

• Monitor DCS/PLC Systems performance and propose required modifications/enhancements and tuning of hardware, operating systems, or network systems to improve system efficiency and performance and ensure maximum availability of systems.

• Carry out feasibility studies and comprehensive testing to support the financial and technical viability of upgraded automation systems or modifications and provide recommendations as appropriate as directed by Engineer.

• Develop formats for all applications. Establish and update applications upgrade plans. Participate with operations personnel in diagnosing DCS/PLC systems faults in order to provide solutions as required.

• Participate in costing and preparation of budgets for DCS/PLC systems upgrade projects. Recommend the use of external consultants/contractors as required, define their scope of work, and oversee and direct works.

• Coordinate with consultants/contractors during project implementation for all project related matters including site visits, technical data requirements, etc., and ensure compliance with policies, procedures, and standards.

• Recommend systems/automation vendors and monitor the effective implementation of services. Interface with the contractor teams and provide technical expertise to ensure requirements are clearly understood and met. Review and approve related technical documents.

• Identify training needs for systems users and participate in planning and delivering required training.

• Plan, implement and upgrade security measures and controls.

• Protect digital files and information systems against unauthorized access, modification, or destruction.

• Maintain data and monitor security access.

• Manage network, intrusion detection and prevention systems.

• Recommend and install appropriate tools and countermeasures.

• Define, implement and maintain corporate security policies.

• Coordinate security plans with outside vendors.

• Vulnerability and risk assessment.

• Security assessments of network infrastructure, hosts and applications.

• Close any ICS security related audit findings or corrective actions.

Policies, Systems, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

Statements and Reports

• Assist in the preparation of timely and accurate departmental statements and reports to meet and department requirements, policies, and standards.

Quality, Health, Safety & Environment

• Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.

5. COMMUNICATIONS & WORKING RELATIONSHIPS

Internal

• Department management and Shift staff to discuss critical maintenance issues.

• Technical customer services for production quality monitoring and resolving customer claims and complaints.

• Engineering Services Department for all equipment reliability issues.

External

• Contractors

• Government/statutory organizations

• Vendors

• Service providers

• Consultants

• Local customer representatives

6. CONTEXT & WORK ENVIRONMENT

• The DCS Supervisor shall be the second level of technical specialist in the assigned unit, guided by DCS Engineer and shall work according to established company policies and procedures, industry norms and best practices using own initiative in a variety of ways to answer technical queries/resolve problems within the defined policies and procedures.

• The DCS Supervisor shall determine work methods from alternative existing methods in accordance with established specialized policies and professional standards.

• This role shall be responsible to lead a team of technicians and engineers to fulfil unit objectives in line with HSE and quality standards and provide performance feedback to facilitate capability development.

• Completed work assignments are subject to review by the DCS Engineer.

8. QUALIFICATIONS, EXPERIENCE & SKILLS

Minimum Qualifications

• Higher National Diploma in a relevant technical field.

Minimum Experience

• 7 years of relevant experience in the oil & gas/petrochemical industry with 2 years of growing team supervisory experience.

Job-Specific Skills (Generic/Technical)

• Knowledge of DCS/PLC systems and automation engineering

• Knowledge of Network IT or ICS

• Knowledge of downtime analysis and good knowledge of problem-solving tools

• Knowledge of maintenance management methods, of predictive inspection tools and of CMMS (Computer Maintenance Management System, good knowledge of SAP Template desirable)

• Knowledge of the operations in petrochemical plants and of QAPCO operations and products

• IT proficiency

• Strong performance management skills

• Health, Safety, and Security Management skills

• Strong planning, organizing, and integration skills

• High level of integrity

• Meticulous attention to detail

• Conceptual and analytical skills

• Achievement orientation and result oriented skills

• Strong time management skills

• Customer orientation skills

• Decision making and problem-solving skills

• Inventory management skills

• Strong interpersonal, relationship building, negotiations, verbal, and written communication skills

• Expert knowledge of ICS networking protocols and infrastructure designs; including routing, switching, data indexing and correlation, host, and network intrusion detection systems

• Knowledge of network architectures and protocols including UPD/IP and TCP/IP

• Good communication skills, with the ability to communicate effectively

• Network architecture of particular vendor training

• Very good experience in Detailed Engineering, Installation and Commissioning of DCS, PLC’s, third party interfaces (Modbus, OPC)

• Deep knowledge of Honeywell DCS and SCADA systems

• Process and system of particular vendor solutions training